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Privacy Policy

This privacy policy is for CRV Fitness which is a product of CRV Fitness – any reference to “CRV Fitness” in the following articles is in reference to CRV Fitness. WE DO NOT SHARE YOUR INFORMATION WITH OTHER PARTIES – YOUR CONFIDENTIALITY IS KEY TO US.


We collect the following types of information. Information you provide us directly:

When you register for an account via the CRV Fitness website and mobile app:
Via Email: Your Full Name, password and email address.
Profile information that you provide for your user profile:
Age, Gender, Height, Weight, Acitivity Level, Goal, Diet Type, Forum discussions, measurements and progress pictures.
Private Information: All content shared on CRV Fitness is private to the public. We do not make content public in any way.
Communications between you and CRV Fitness. For example, we may send you Service-related emails (e.g., account verification, changes/updates to features of the Service, technical and security notices). Note that you may not opt out of Service-related e-mails.
Your email and password are private and not available to the public.

Technical information we collect:

Additionally, any use of CRV Fitness’s website and/or software may result in the collection of technical information such as your computer’s IP address, mobile device identifier, meta data, operating system, browser name/version, the referring web page, requested page; such information is used to help us understand the overall usage pattern of our website and software.
We also use third-party analytics tools to help us measure how you use CRV Fitness. These tools collect information sent by your device or our Service, including how you like to use our software and website which can help us in improving our Service.
CRV Fitness may invite you to provide information through feedback on features on our website or software; we may send out e-mail inviting feedback or offering products and services; or we may ask you for information concerning support of our products or services. Your response to these communications may require you to submit personal information and opinions.

We may use information that we receive to:

Help you efficiently access your information after you sign in
Remember information so you will not have to re-enter it during your visit or the next time you visit the Service;
Provide personalised content and information to you and others, which could include online ads or other forms of marketing
Provide, improve, test, and monitor the effectiveness of our Service
Develop and test new products and features
Monitor metrics such as total number of visitors, traffic, and demographic patterns
Diagnose or fix technology problems
Automatically update the CRV Fitness application on your device
We will not rent or sell your information to third parties outside CRV Fitness, and MyPTHub without your consent, except as noted in this Policy. Parties with whom we may share your information:

We may remove parts of data that can identify you and share anonymized data with other parties. We may also combine your information with other information in a way that it is no longer associated with you and share that aggregated information.
We may be required to disclose your information without your prior consent by law for the following reasons:
Comply with law or legal process
Protect and defend our rights and property, or the rights and property of a third party
Protect us against misuse or unauthorized use of any of CRV Fitness’s products, software, services, or other proprietary materials
Prevent death or imminent bodily harm. prevent and address fraud and other illegal activity

Storage and Processing:
We use commercially reasonable precautions to help keep your personal information safe and stored securely. However, CRV Fitness cannot ensure the security of any information you transmit to CRV Fitness or guarantee that information on the Service may not be accessed, disclosed, altered, or destroyed.
Please do your part to help us. You are responsible for maintaining the secrecy of your unique password and account information, and for controlling access to emails between you and CRV Fitness, at all times. Your privacy settings may also be affected by changes the social media services you connect to CRV Fitness make to their services. We are not responsible for the functionality, privacy, or security measures of any other organization.
Following termination or deactivation of your account, CRV Fitness, its Affiliates, or its Service Providers may retain information (including your profile information) and User Content for a commercially reasonable time for backup, archival, and/or audit purposes.
Email CRV Fitness to know about deleting your account

CRV Fitness does not knowingly collect or solicit any information from anyone under the age of 13 or knowingly allow such persons to register for the Service. The Service and its content are not directed at children under the age of 13. In the event that we learn that we have collected personal information from a child under age 13 without parental consent, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 13, please contact us.

We are not responsible for the practices employed by any websites or services linked to or from our Service, including the information or content contained within them. Please remember that when you use a link to go from our Service to another website or service, our Privacy Policy does not apply to those third-party websites or services. Your browsing and interaction on any third-party website or service, including those that have a link on our website/software, or are accessed through our web/in-app browser are subject to that third party’s own rules and policies. In addition, you agree that we are not responsible and do not have control over any third-parties that you authorize to access your User Content. If you are using a third-party website or service and you allow them to access your User Content you do so at your own risk.

If you are a resident of the EEA, you have the following data protection rights:

If you wish to access, correct, update, or request deletion of your personal information, you can do so at any time by
In addition, you can object to the processing of your personal information, ask us to restrict the processing of your personal information, or request portability of your personal information. Again, you can exercise these rights by emailing
You have the right to opt-out of marketing communications we send you at any time. You can exercise this right by clicking on the “unsubscribe” or “opt-out” link in the marketing emails we send you. To opt-out of other forms of marketing, please contact us by emailing
Similarly, if we have collected and process your personal information with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.
You have the right to complain to a data protection authority about our collection and use of your personal information. For more information, please contact your local data protection authority.
We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws.

If you have any questions about this Privacy Policy or the Service, please find the appropriate support channel in the CRV Fitness settings or contact us at

CRV Fitness may modify or update this Privacy Policy from time to time, so please review it periodically. We may provide you additional forms of notice of modifications or updates as appropriate under the circumstances. Your continued use of CRV Fitness or the Service after any modification to this Privacy Policy will constitute your acceptance of such modification.

United Stated of America - California 
The provisions in this paragraph of the Additional Terms are intended to fulfil the requirements of the California Consumer Privacy Act ("CCPA") and shall apply to Users who are resident in California.
To the extent that any terms used in this Privacy Policy and of the Additional Terms are defined in the CCPA, such definitions shall apply. The term "Personal Data" as used in this Privacy Policy and Additional Terms shall include "Personal Information" as such term is defined in the CCPA.
For the purposes of the CCPA, correspond to the following categories of Personal Information listed in the CCPA:
a. identifiers and personal information categories referenced in applicable California law (first and last names, email address, home address, telephone number, where you have selected particular services or features on the Platform, social network information);
b. protected classification characteristics under California or US federal law (age, gender, country of residence, medical conditions or requirements);
c. commercial information (information about your purchases of products and services from us or our third party partners who may provide or promote their own products or services through the Platform);
d. biometric information (physical characteristics such as weight, height, and body measurements such as stride length and apparel size) to the extent you choose to enter these on the Platform;
e. geo-location data where:
i. the IP address of your computer or device is used to determine your geographic location so that we can customise your experience on the Platform (e.g. language settings); and
ii. you elect to use location-based features on the Platform (in particular, the CRV Fitness Website and App) and turn on the location services settings on your device or computer (e.g. GPS and/or Bluetooth) so that we can track your real-time geographic location to record your fitness activities (e.g. your running route);
f. inferences drawn from other Personal Data (dietary preferences, information you provide about yourself and any preferences in your User Account, communications with us or directed to us via letters, emails, chat services, calls, and social media, fitness activity data provided by you on the Platform or generated through your use of the CRV Fitness website and app, including activity data generated by the devices that you connect to the CRV Fitness  website and app where you have selected particular services or features on the Platform, contacts and calendar information);
We will not process your Personal Data for purposes which are materially different, unrelated, or incompatible with the purposes set out in the Privacy Policy without providing you notice.
© CRV Fitness - 2021

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